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eziTracker™ is a real-time monitoring and health and safety service for remote, lone and community-based employees.

eziTracker uses any standard touch-tone telephone to capture information in a digital form that can be readily integrated into work force management systems. Its most popular use is to record the start and finish times of employees as they move from client site to client site (eg. cleaning and home care employees).

The employee dials a 1800 number on arrival at the client site and is prompted to enter his/her personal identification number (PIN) and login.  The employee follows a similar process when they leave to logout.

eziTracker  identifies the employee via the PIN that is entered; the client is identified by the telephone number from which the 1800 call is made; and all transactions are date & time stamped by the telephone company (eg. Telstra/Optus). It can also be used to capture other information, such as kilometres travelled, job codes, consumables used, etc.

Real time information on staff activity allows managers to make staff accountable and to utilise resources effectively and provide the best service possible to the customer.

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eziAlert provides a structured process to notify managers and supervisors when a scheduled event does not occur. When an alert is triggered, eziTracker will advise the nominated manager/s or supervisor/s via email and/or text (SMS) messages.

The ‘no-show' alert is used to warn when an employee has not arrived at the client by a specified time. The ‘no-go' alert is used to warn when an employee has not left the client by a specified time.

eziAlert improves customer satisfaction by warning management when a job has not started on time, improves health and safety by warning when an employee has failed to leave a job and improves employee monitoring by advising which employees are on-site.

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eziVoice is a structured process that provides voice messaging between employees and their managers and supervisors.

It keeps a formal record of both original messages and employee replies and is not dependant on knowing where employees are located at any point in time or on making unnecessary calls to find out. All communication is accessible via the Internet in real time .

eziVoice allows managers to record messages for individual employees; multiple employees grouped by site, manager or branch or for employees working on a particular site or job.

Messages will be received by the relevant employee when that employee next uses eziTracker to log in or to log out. The employee cannot log in or out without listening to a waiting message first.

eziVoice improves communication with your employees and enables them to provide feedback, when required.

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eziTrackerNet is a secure web site that allows managers and supervisors to have immediate access to information about their employees working patterns. All information is password protected so that a manager can only access information about his or her employees.

eziTrackerNet displays the timesheet data that has been captured by eziTracker within seconds of it being entered via the telephone network.

In addition, authorised users can view, create and update employee and client information, as well as retrieve messages and run reports.

eziTrackerNet provides for easy comparison of budget to actual times at each site and can be used as a management tool to monitor employee performance.

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